Operational incidents due to employee conduct.

Level 0: Service Request/ORR

Level 2 (Main Category)	Level 3 (Subcategory)
Information/Data	Disclosure of confidential information
Diversity and discrimination	Harassment/intimidation
Employee relations	Defamation of character
Employee relations	Employee rights violations
Employee relations	Improper behavior in workplace
Employee relations	Insubordination
Employee relations	Paid incorrect salary
Safe environment	On-the-Job injuries
Safe environment	Workplace design violations
Unauthorised activity	Investment limit breaches
Unauthorised activity	Over-reporting of transactions
Unauthorised activity	Unauthorised transactions
Unauthorised activity	Unauthorised use of computer systems
Unauthorised activity	Unreported transactions